Enable your cardholders to fight debit card fraud with customized real-time alerts. CardValet® from Fiserv lets consumers set preferences and alerts so they can quickly detect – and takes steps to prevent – fraudulent activity.
Getting started with CardValet is easy; cardholders simply download the CardValet app to their mobile devices, then customize alert preferences and use settings.
CardValet sends real-time alerts for PIN and signature transactions performed with debit cards, enabling cardholders to manage, track, and report specific types of transactions and quickly detect unauthorized activity. Cardholders can customize their experiences by setting alert and control preferences using a variety of options.
Financial institutions can customize CardValet to carry their brands and create deeper connections with cardholders. Fiserv provides marketing materials to assist you in promoting CardValet.
CardValet, available in the Apple® and Android™ app stores, is quick to implement and takes minimal effort. Cardholders easily learn to navigate through the CardValet set-up to define customized alerts and controls.
- Location-based alerts and controls: Location controls restrict transactions to merchants located within a certain range of each cardholder's location (using the phone's GPS); transactions requested outside of the specified range can be declined
- Usage alerts and controls: Users can establish spending limits to allow transactions up to a certain dollar value and decline transactions when amounts exceed pre-defined thresholds. Transactions can be monitored or controlled for specific merchant categories such as gas, hotel, travel, restaurants and groceries. Transactions can also be monitored and controlled for specific transaction types: in-store purchases, e-commerce transactions, mail/phone orders and ATM transactions
- On/off setting: When the card is "on," transactions are allowed in accordance with each cardholder's usage control settings. When the card is "off," no purchases or withdrawals are approved until the card is turned back "on." This control can be used to disable a lost or stolen card
- Financial features: CardValet enables cardholders to conduct limited card-related transactions wherever they are, any time of the day, including balance inquiries and locating ATMs
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